Resolve task errors
When a task shows Error, expand it for the error code, stage, time, and processed quantity. The charge is refunded automatically in full.
Steps
- 1
Copy the task ID and note the error code and time.
- 2
Check whether the input is empty, mismatched, out of range, or uses an unsupported country.
- 3
Confirm the refund in your balance, correct the file, and create a new task.
- 4
If unresolved, contact support from the lower-right chat button with the task ID, error code, and a redacted screenshot.
